Make : FORD Model : VAN TERRA Year : 2015
Build Dates : 2013-01-02 - 2018-08-31
NHTSA CAMPAIGN ID Number : 18V603000
Date Owner's Notified: 2018-11-07 Date Received by ODI: 2018-09-10 Date Added to Database: 2018-09-13
Manufacturers Involved: Turtle Top
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number:
Potential Number Of Units Affected : 180
      Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
      If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
      Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- The percentage of products estimated to contain the defect or noncompliance '49 CFR 573.6 'c''4''.- In the case of a defect, a chronology of all principal events that were the basis for the determination that the defect related to motor vehicle safety, including a summary of all warranty claims, field or service reports, and other information, with their dates of receipt '49 CFR 573.6 'c''6''.