FORD TRANSIT CONNECT 2020: POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

General Information

NHTSA Campaign ID Number: 21V376000

Make Model Year
FORD TRANSIT CONNECT 2020
Date Owners Notified Date Received by ODI Date Added to Database
2021-06-30 2021-05-24 2021-05-24

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 21S24

Component: POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

Potential Number Of Units Affected: 192080

Report Initiator: MFR MFR Report

Summary

Ford Motor Company "Ford" is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.