FORD FLEX 2013: STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA Campaign ID Number: 15V340000
| Make | Model | Year |
|---|---|---|
| FORD | FLEX | 2013 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2015-07-21 | 2015-06-02 | 2015-06-02 |
Production Dates: 2010-09-07 - 2012-02-28
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 15S18
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Number Of Units Affected: 393623
Report Initiator: ODI ODI Report
Ford Motor Company "Ford" is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will check the Power Steering Control Module "PSCM" for Diagnostic Trouble Codes "DTC". If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
