FORD F750 2021: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

General Information

NHTSA Campaign ID Number: 24V957000

Make Model Year
FORD F750 2021
Date Received by ODI Date Added to Database
2024-12-20 2024-12-23

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 24S78

Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Potential Number Of Units Affected: 295449

Report Initiator: MFR MFR Report

Summary

Ford Motor Company "Ford" is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

Consequence

High pressure Fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the powertrain control module "PCM" software, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 9, 2025. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.