FORD EXPLORER 2025: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Information

NHTSA Campaign ID Number: 25V239000

Make Model Year
FORD EXPLORER 2025
Date Received by ODI Date Added to Database
2025-04-11 2025-04-14

Production Dates: 2023-12-06 - 2024-09-06

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 25S35

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Potential Number Of Units Affected: 24655

Report Initiator: MFR MFR Report

Summary

Ford Motor Company "Ford" is recalling certain 2025 Explorer vehicles. The powertrain control module "PCM" may reset while driving, which can damage the park system or cause an engine stall.

Consequence

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module software, free of charge. Owner notification letters are expected to be mailed May 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 'TTY 888-275-9171' or go to nhtsa.gov.