FORD EXPLORER 2025: BACK OVER PREVENTION:SOFTWARE

General Information

NHTSA Campaign ID Number: 24V801000

Make Model Year
FORD EXPLORER 2025
Date Received by ODI Date Added to Database
2024-10-25 2024-10-25

Production Dates: 2024-05-30 - 2024-08-08

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 24C34

Component: BACK OVER PREVENTION:SOFTWARE

Potential Number Of Units Affected: 391

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Ford Motor Company "Ford" is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

The accessory protocol interface module "APIM" software will be updated through an over-the-air "OTA" update or by a dealer, free of charge. Owner notification letters are expected to be mailed December 2, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.