FORD EXPLORER 2023: BACK OVER PREVENTION:DISPLAY FUNCTION

General Information

NHTSA Campaign ID Number: 23V686000

Make Model Year
FORD EXPLORER 2023
Date Owners Notified Date Received by ODI Date Added to Database
2023-11-02 2023-10-13 2023-10-13

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 23C31

Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Potential Number Of Units Affected: 2866

Report Initiator: OVSC OVSC Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Ford Motor Company "Ford" is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.