FORD EXPLORER 2021: POWER TRAIN:DRIVELINE:DRIVESHAFT

General Information

NHTSA Campaign ID Number: 23V675000

Make Model Year
FORD EXPLORER 2021
Date Owners Notified Date Received by ODI Date Added to Database
2024-01-19 2023-10-06 2023-10-10

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 23S55

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT

Potential Number Of Units Affected: 238364

Report Initiator: ODI ODI Report

Summary

Ford Motor Company "Ford" is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Consequence

A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

Remedy

Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.