FORD EXPLORER 2020: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA Campaign ID Number: 24V188000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2024-04-04 | 2024-03-08 | 2024-03-11 |
Production Dates: 2018-11-21 - 2019-08-21
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 20C19
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Number Of Units Affected: 1988
Report Initiator: ODI ODI Report
Federal Motor Vehicle Safety Standard Number: 111
Ford Motor Company "Ford" is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall number 20V-575.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
