FORD EXPLORER 2020: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA Campaign ID Number: 23V342000
Make | Model | Year |
---|---|---|
FORD | EXPLORER | 2020 |
Date Owners Notified | Date Received by ODI | Date Added to Database |
2023-11-10 | 2023-05-12 | 2023-05-12 |
Production Dates: 2018-11-21 - 2019-08-21
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 23S23
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Number Of Units Affected: 442973
Report Initiator: OVSC OVSC Report
Ford Motor Company "Ford" is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.