FORD EXPLORER 2020: BACK OVER PREVENTION:DISPLAY FUNCTION

General Information

NHTSA Campaign ID Number: 23V305000

Make Model Year
FORD EXPLORER 2020
Date Owners Notified Date Received by ODI Date Added to Database
2023-07-27 2023-04-28 2023-04-28

Production Dates: 2018-11-21 - 2019-08-21

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 23C14

Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Potential Number Of Units Affected: 523

Report Initiator: OVSC OVSC Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Ford Motor Company "Ford" is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen "ICS". When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.