FORD EXPLORER 2020: BACK OVER PREVENTION:DISPLAY FUNCTION
NHTSA Campaign ID Number: 23V305000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-07-27 | 2023-04-28 | 2023-04-28 |
Production Dates: 2018-11-21 - 2019-08-21
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 23C14
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Potential Number Of Units Affected: 523
Report Initiator: OVSC OVSC Report
Federal Motor Vehicle Safety Standard Number: 111
Ford Motor Company "Ford" is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen "ICS". When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
