FORD EXPLORER 2020: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

General Information

NHTSA Campaign ID Number: 23V022000

Make Model Year
FORD EXPLORER 2020
Date Owners Notified Date Received by ODI Date Added to Database
2023-02-13 2023-01-23 2023-01-24

Production Dates: 2018-11-21 - 2019-08-21

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 23S02

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Number Of Units Affected: 382759

Report Initiator: OVSC OVSC Report

Summary

Ford Motor Company "Ford" is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Consequence

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will update the image processing module "IPMB" software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.