FORD EXPLORER 2020: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA Campaign ID Number: 23V022000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-02-13 | 2023-01-23 | 2023-01-24 |
Production Dates: 2018-11-21 - 2019-08-21
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 23S02
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Number Of Units Affected: 382759
Report Initiator: OVSC OVSC Report
Ford Motor Company "Ford" is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Dealers will update the image processing module "IPMB" software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
