FORD EXPLORER 2020: BACK OVER PREVENTION:SOFTWARE

General Information

NHTSA Campaign ID Number: 21V735000

Make Model Year
FORD EXPLORER 2020
Date Owners Notified Date Received by ODI Date Added to Database
2021-11-16 2021-09-22 2021-09-23

Production Dates: 2018-11-21 - 2019-08-21

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 21S44

Component: BACK OVER PREVENTION:SOFTWARE

Potential Number Of Units Affected: 228297

Report Initiator: MFR MFR Report

Summary

Ford Motor Company "Ford" is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the Image Processing Module "IPMB" software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.