FORD EXPLORER 2020: SUSPENSION:REAR
NHTSA Campaign ID Number: 21V154000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2021-04-02 | 2021-03-10 | 2021-03-10 |
Production Dates: 2018-11-21 - 2019-08-21
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 21S11
Component: SUSPENSION:REAR
Potential Number Of Units Affected: 49
Report Initiator: MFR MFR Report
Ford Motor Company "Ford" is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm "RLCA" bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
