FORD EXPLORER 2020: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA Campaign ID Number: 19V575000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-08-23 | 2019-08-05 | 2019-08-06 |
Production Dates: 2019-03-27 - 2019-07-24
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 19C06
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected: 13896
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 114
Ford Motor Company "Ford" is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release "MPR" cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
