FORD EXPLORER 2018: STRUCTURE:BODY:ROOF AND PILLARS
NHTSA Campaign ID Number: 24V031000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2018 |
| Date Received by ODI | Date Added to Database | |
| 2024-01-19 | 2024-01-19 |
Production Dates: 2018-07-29 - 2018-07-31
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 24S02
Component: STRUCTURE:BODY:ROOF AND PILLARS
Potential Number Of Units Affected: 1889110
Report Initiator: ODI ODI Report
Ford Motor Company "Ford" is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk were mailed February 16, 2024. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
