FORD EXPLORER 2017: STRUCTURE:BODY
NHTSA Campaign ID Number: 21V316000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2017 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2021-10-01 | 2021-05-05 | 2021-05-05 |
Production Dates: 2016-12-09 - 2016-12-10
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 21S22
Component: STRUCTURE:BODY
Potential Number Of Units Affected: 616967
Report Initiator: MFR MFR Report
Ford Motor Company "Ford" is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters "remedy available" were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
