FORD EXPLORER 2017: SUSPENSION:REAR
NHTSA Campaign ID Number: 20V675000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2017 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-11-27 | 2020-10-30 | 2020-11-02 |
Production Dates: 2016-12-09 - 2016-12-10
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 20S62
Component: SUSPENSION:REAR
Potential Number Of Units Affected: 454941
Report Initiator: MFR MFR Report
Ford Motor Company "Ford" is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint "CABJ" knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
