FORD EXPLORER 2015: STRUCTURE:BODY:ROOF AND PILLARS

General Information

NHTSA Campaign ID Number: 24V031000

Make Model Year
FORD EXPLORER 2015
Date Owners Notified Date Received by ODI Date Added to Database
2024-07-18 2024-01-19 2024-01-19

Production Dates: 2014-01-17 - 2014-05-31

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 24S02

Component: STRUCTURE:BODY:ROOF AND PILLARS

Potential Number Of Units Affected: 1889110

Report Initiator: ODI ODI Report

Summary

Ford Motor Company "Ford" is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Consequence

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.