FORD EXPLORER 2013: STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA Campaign ID Number: 14V286000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2013 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2014-07-23 | 2014-05-29 | 2014-05-30 |
Production Dates: 2010-05-17 - 2012-02-28
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 14S06
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Number Of Units Affected: 179027
Report Initiator: ODI ODI Report
Ford Motor Company "Ford" is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module "PSCM" software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
