FORD EXPLORER 2012: SUSPENSION:REAR
NHTSA Campaign ID Number: 21V746000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2012 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2022-03-17 | 2021-09-22 | 2021-09-24 |
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 21S43
Component: SUSPENSION:REAR
Potential Number Of Units Affected: 150723
Report Initiator: MFR MFR Report
Ford Motor Company "Ford" is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint "CABJ" replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
