FORD EXPLORER 2012: STRUCTURE:BODY:DOOR
NHTSA Campaign ID Number: 15V171000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2012 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2015-07-23 | 2015-03-24 | 2015-03-24 |
Production Dates: 2011-02-01 - 2012-01-31
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 15S11
Component: STRUCTURE:BODY:DOOR
Potential Number Of Units Affected: 194484
Report Initiator: MFR MFR Report
Ford Motor Company "Ford" is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
