FORD EXPLORER 2011: WHEELS:HUB

General Information

NHTSA Campaign ID Number: 17E048000

Make Model Year
FORD EXPLORER 2011
Date Owners Notified Date Received by ODI Date Added to Database
2017-07-31 2017-08-28 2017-08-29

Manufacturers Involved: Ford Motor Company

Component: WHEELS:HUB

Potential Number Of Units Affected: 630

Report Initiator: MFR MFR Report

Summary

Ford Motor Company "Ford" is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Consequence

A loss of the wheel or wheel end can increase the risk of a crash.

Remedy

Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.