FORD EXPLORER 2011: STRUCTURE:BODY:DOOR

General Information

NHTSA Campaign ID Number: 15V171000

Make Model Year
FORD EXPLORER 2011
Date Owners Notified Date Received by ODI Date Added to Database
2015-07-23 2015-03-24 2015-03-24

Production Dates: 2011-02-01 - 2012-01-31

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 15S11

Component: STRUCTURE:BODY:DOOR

Potential Number Of Units Affected: 194484

Report Initiator: MFR MFR Report

Summary

Ford Motor Company "Ford" is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Consequence

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Remedy

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.