FORD EXPLORER 2011: STEERING
NHTSA Campaign ID Number: 14E001000
| Make | Model | Year |
|---|---|---|
| FORD | EXPLORER | 2011 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2014-01-29 | 2014-01-06 | 2014-01-13 |
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 13S14
Component: STEERING
Potential Number Of Units Affected: 300
Report Initiator: MFR MFR Report
Ford Motor Company "Ford" is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
The inability to steer the vehicle increases the risk of a crash.
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
