FORD EXPEDITION 2012: SEATS:MID/REAR ASSEMBLY

General Information

NHTSA Campaign ID Number: 12V034000

Make Model Year
FORD EXPEDITION 2012
Date Owners Notified Date Received by ODI Date Added to Database
2012-02-21 2012-02-02 2012-02-02

Production Dates: 2011-11-19 - 2011-12-02

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 12C22

Component: SEATS:MID/REAR ASSEMBLY

Potential Number Of Units Affected: 569

Report Initiator: MFR MFR Report

Regulation Part Number: 571

Federal Motor Vehicle Safety Standard Number: 202

Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.

Consequence

IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.

Remedy

FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Notes

FORD'S RECALL CAMPAIGN NUMBER IS 12C22.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY: 1-800-424-9153'; OR GO TO HTTP://WWW.SAFERCAR.GOV.