FORD EXPEDITION 1997: STEERING:GEAR BOX:SHAFT SECTOR

General Information

NHTSA Campaign ID Number: 03V196000

Make Model Year
FORD EXPEDITION 1997
Date Owners Notified Date Received by ODI Date Added to Database
2003-05-30 2003-05-27 2003-06-03

Production Dates: 1996-03-01 - 1996-09-30

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 03S02

Component: STEERING:GEAR BOX:SHAFT SECTOR

Potential Number Of Units Affected: 171446

Report Initiator: ODI ODI Report

Summary

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, IF THE INTERMEDIATE SHAFT YOKE SEPARATES FROM THE STEERING GEAR INPUT SHAFT, THE STEERING SYSTEM BECOMES DISCONNECTED.

Consequence

THIS COULD RESULT IN LOSS OF STEERING CONTROL, POTENTIALLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy

DEALERS WILL INSPECT THE STEERING INTERMEDIATE SHAFT YOKE TO DETERMINE IF THE YOKE IS FULLY SEATED ON THE STEERING GEAR INPUT SHAFT. IF THE YOKE IS FULLY SEATED NO SERVICE IS REQUIRED. IF THE YOKE IS NOT FULLY SEATED AND BOLT GROOVE AND SPLINE IS VISIBLE, THE INTERMEDIATE SHAFT AND BOLT WILL BE REPLACED AS WELL AS THE BOLT AT THE STEERING COLUMN CONNECTION. OWNER NOTIFICATION BEGAN ON MAY 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Notes

FORD RECALL NO. 03S02.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.