FORD ESCAPE 2023: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Information

NHTSA Campaign ID Number: 23V506000

Make Model Year
FORD ESCAPE 2023
Date Owners Notified Date Received by ODI Date Added to Database
2023-12-04 2023-07-21 2023-07-24

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 23C25

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Number Of Units Affected: 38695

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 101

Summary

Ford Motor Company "Ford" is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence

An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

Remedy

Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.