FORD ESCAPE 2023: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA Campaign ID Number: 23V506000
| Make | Model | Year |
|---|---|---|
| FORD | ESCAPE | 2023 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-12-04 | 2023-07-21 | 2023-07-24 |
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 23C25
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected: 38695
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 101
Ford Motor Company "Ford" is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
