FORD ESCAPE 2020: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

General Information

NHTSA Campaign ID Number: 24V330000

Make Model Year
FORD ESCAPE 2020
Date Owners Notified Date Received by ODI Date Added to Database
2024-05-22 2024-05-10 2024-05-13

Production Dates: 2019-04-03 - 2019-09-21

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 24S33

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Potential Number Of Units Affected: 9312

Report Initiator: MFR MFR Report

Summary

Ford Motor Company "Ford" is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module "HPCM" software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.