FORD ESCAPE 2017: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 16V617000

Make Model Year
FORD ESCAPE 2017
Date Owners Notified Date Received by ODI Date Added to Database
2016-09-06 2016-08-24 2016-08-24

Production Dates: 2015-10-05 - 2016-05-12

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 16C12

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 17985

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 118

Summary

Ford Motor Company "Ford" is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 118, "Power-Operated Window Systems."

Consequence

If a window closes on a body part, it can increase the risk of injury.

Remedy

Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.