FORD E-350 2018: EQUIPMENT

General Information

NHTSA Campaign ID Number: 19V466000

Make Model Year
FORD E-350 2018
Date Owners Notified Date Received by ODI Date Added to Database
2019-05-09 2019-06-18 2019-06-18

Production Dates: 2017-06-01 - 2018-12-31

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 19E-009

Component: EQUIPMENT

Potential Number Of Units Affected: 52

Report Initiator: MFR MFR Report

Summary

SVO Group Inc. "SVO Group" is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy

SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.