FORD CROWN VICTORIA 2010: STEERING:RACK AND PINION:PINION SHAFT

General Information

NHTSA Campaign ID Number: 14V704000

Make Model Year
FORD CROWN VICTORIA 2010
Date Owners Notified Date Received by ODI Date Added to Database
2014-11-19 2014-11-05 2014-11-05

Production Dates: 2004-03-23 - 2011-08-30

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 14S25

Component: STEERING:RACK AND PINION:PINION SHAFT

Potential Number Of Units Affected: 36888

Report Initiator: MFR MFR Report

Summary

Ford Motor Company "Ford" is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Consequence

Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy

Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.