FORD CROWN VICTORIA 2010: STEERING:RACK AND PINION:PINION SHAFT
NHTSA Campaign ID Number: 14V704000
| Make | Model | Year |
|---|---|---|
| FORD | CROWN VICTORIA | 2010 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2014-11-19 | 2014-11-05 | 2014-11-05 |
Production Dates: 2004-03-23 - 2011-08-30
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 14S25
Component: STEERING:RACK AND PINION:PINION SHAFT
Potential Number Of Units Affected: 36888
Report Initiator: MFR MFR Report
Ford Motor Company "Ford" is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
