FORD C500 2001: VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

Make : FORD Model : C500 Year : 2001
Build Dates : 2001-03-05 - 2001-06-04
NHTSA CAMPAIGN ID Number : 01V305000
Date Owner's Notified: 2001-11-07 Date Received by ODI: 2001-09-26 Date Added to Database: 2001-10-01
Manufacturers Involved: PACCAR Incorporated
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: 01KW09
Component: VISIBILITY:DEFROSTER/DEFOGGER SYSTEM
Potential Number Of Units Affected : 2670
Summary:
      VEHICLE DESCRIPTION: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS." THE MODE DOOR IN AN HVAC SYSTEM CAN BECOME INOPERABLE. THE MODE DOOR CAM AND ACTUATOR COULD BIND, CAUSING THE CAM RETAINING TABS TO SHEAR OFF.
Consequence:
      THIS FAILURE MAY INHIBIT THE ABILITY TO DIRECT AIR BLOWING FROM THE HVAC SYSTEM TO THE WINDSHIELD, POTENTIALLY REDUCING THE DRIVER'S VISIBILITY.
Remedy:
      DEALERS WILL INSPECT THE MODE DOOR OPERATION AND REPLACE THE HVAC CAB MODE HOUSING ASSEMBLY IF NECESSARY. OWNER NOTIFICATION BEGAN NOVEMBER 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.
Report Initiator: MFR V Report
Regulation Part Number: 571 Federal Motor Vehicle Safety Standard Number: 103
Notes:
      ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.