FORD C-MAX 2014: AIR BAGS:SIDE/WINDOW

General Information

NHTSA Campaign ID Number: 14V237000

Make Model Year
FORD C-MAX 2014
Date Owners Notified Date Received by ODI Date Added to Database
2014-05-30 2014-05-07 2014-05-07

Production Dates: 2011-10-05 - 2014-02-24

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 14S04

Component: AIR BAGS:SIDE/WINDOW

Potential Number Of Units Affected: 594785

Report Initiator: MFR MFR Report

Summary

Ford Motor Company "Ford" is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module "RCM" may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Consequence

If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Remedy

Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.