FORD C-MAX HYBRID 2013: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

General Information

NHTSA Campaign ID Number: 13V475000

Make Model Year
FORD C-MAX HYBRID 2013
Date Owners Notified Date Received by ODI Date Added to Database
2013-10-30 2013-10-17 2013-10-23

Production Dates: 2012-02-01 - 2013-04-24

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 13C07

Component: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

Potential Number Of Units Affected: 23000

Report Initiator: OVSC OVSC Report

Federal Motor Vehicle Safety Standard Number: 114

Summary

Ford Motor Company "Ford" is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard "FMVSS" No. 114, "Theft Protection and Rollaway Prevention."

Consequence

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Remedy

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.