FORD B700 1992: STEERING:RACK AND PINION

General Information

NHTSA Campaign ID Number: 94V118000

Make Model Year
FORD B700 1992
Date Owners Notified Date Received by ODI Date Added to Database
1994-09-09 1994-06-27 1994-06-29

Production Dates: 1987-11-01 - 1992-09-01

Manufacturers Involved: Ford Motor Company

Component: STEERING:RACK AND PINION

Potential Number Of Units Affected: 12700

Report Initiator: ODI ODI Report

Summary

THE STEERING GEARS HAVE AN IMPROPERLY MACHINED SNAP RING GROOVE. THIS CAN CAUSE A FRACTURE OF THE SNAP RING WITH SUBSEQUENT DAMAGE TO THE RECIRCULATING BALL GUIDE TUBE. ALSO, THE O-RING SEAL IN VEHICLES BUILT AFTER FEBRUARY 1988 DOES NOT MEET SPECIFICATIONS AND IS INADEQUATE, CAUSING INTERIOR LEAKAGE AROUND THE O-RING / GLIDE RING SEAL IN THE STEERING GEAR.

Consequence

THE FRACTURE OF THE SNAP RING RESULTS IN INCREASING DETERIORATION OF THE ABILITY TO TURN THE VEHICLE TO THE RIGHT. THE DRIVER WOULD EXPERIENCE INCREASED STEERING EFFORTS OR A "CRUNCHY" FEELING AT THE STEERING WHEEL. THE INADEQUATE O-RING SEAL CAUSES MOMENTARY REDUCTIONS IN POWER STEERING ASSIST AT LOW SPEED AND CERTAIN LEFT TURN MANEUVERS. BOTH CONDITIONS RESULT IN DECREASED STEERING ABILITY.

Remedy

DEALERS WILL REBUILD THE STEERING GEAR. IF A BROKEN SNAP RING IS FOUND DURING REBUILDING, THE STEERING GEAR WILL BE REPLACED WITH A REMANUFACTURED UNIT.

Notes

SYSTEM: STEERING: GEAR: RACK AND PINION.VEHICLE DESCRIPTION: SCHOOL BUS CHASSIS.NOTE: IF YOUR VEHICLE IS PRESENTED TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND THE REMEDY IS NOT PROVIDED WITHIN A REASONABLE TIME AND FREEOF CHARGE OR THE REMEDY DOES NOT CORRECT THE DEFECT OR NONCOMPLIANCE, PLEASE CONTACT THE FORD SERVICE CENTER AT 1-800-392-3673. ALSO, CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.