FORD AEROSTAR 1997: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

General Information

NHTSA Campaign ID Number: 97V204000

Make Model Year
FORD AEROSTAR 1997
Date Owners Notified Date Received by ODI Date Added to Database
1998-02-16 1997-11-13 1997-11-20

Production Dates: 1992-01-31 - 1997-01-20

Manufacturers Involved: Ford Motor Company

Component: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Potential Number Of Units Affected: 75000

Report Initiator: MFR MFR Report

Summary

VEHICLE DESCRIPTION: ALL WHEEL DRIVE PASSENGER MINIVANS. THESE VEHICLES CAN DEVELOP POWERTRAIN BENDING RESONANCE OR TRANSFER CASE OUTPUT SHAFT BUSHING DISPLACEMENT. THE POWERTRAIN BENDING RESONANCE OR THE OUTPUT SHAFT BUSHING DISPLACEMENT CAN RESULT IN STRUCTURAL FAILURE OF THE TRANSMISSION AND/OR TRANSFER CASE. FLUID EXPLUSION, DRIVESHAFT SEPARATION OR LOSS OF VEHICLE DRIVE CAN RESULT.

Consequence

THIS CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, AND, IF THE EXPELLED FLUID CONTACTS THE EXHAUST SYSTEM, A VEHICLE FIRE COULD OCCUR.

Remedy

DEALERS WILL INSTALL A NEW TRANSFER CASE REAR OUTPUT SHAFT BUSHING AND AN ALUMINUM DRIVESHAFT WILL BE INSTALLED.

Notes

OWNER NOTIFICATION IS EXPECTED TO BEGIN FEBRUARY 16,1998.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.