FERRARA CINDER 2014: ELECTRICAL SYSTEM

General Information

NHTSA Campaign ID Number: 16V544000

Make Model Year
FERRARA CINDER 2014
Date Owners Notified Date Received by ODI Date Added to Database
2016-08-26 2016-07-20 2016-07-20

Production Dates: 2011-10-03 - 2016-05-31

Manufacturers Involved: Ferrara Fire Apparatus, Inc.

Component: ELECTRICAL SYSTEM

Potential Number Of Units Affected: 24

Report Initiator: MFR MFR Report

Summary

Ferrara Fire Apparatus, Inc. "Ferrara" is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Consequence

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

Remedy

Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.