ENTEGRA QWEST 2020: VISIBILITY:GLASS, SIDE/REAR

General Information

NHTSA Campaign ID Number: 20V337000

Make Model Year
ENTEGRA QWEST 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-06-15 2020-06-09 2020-06-09

Production Dates: 2017-09-19 - 2019-10-25

Manufacturers Involved: Jayco, Inc.

Manufacturer Campaign Number: 9901508

Component: VISIBILITY:GLASS, SIDE/REAR

Potential Number Of Units Affected: 449

Report Initiator: MFR MFR Report

Summary

Jayco, Inc. "Jayco" is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Consequence

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.