ENTEGRA QWEST 2019: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NHTSA Campaign ID Number: 20V327000
| Make | Model | Year |
|---|---|---|
| ENTEGRA | QWEST | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-05-19 | 2020-06-05 | 2020-06-05 |
Production Dates: 2018-02-01 - 2018-03-23
Manufacturers Involved: Jayco, Inc.
Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Potential Number Of Units Affected: 666
Report Initiator: MFR MFR Report
Jayco, Inc. "Jayco" is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ""Auto-P"" operates.
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
