ENTEGRA EMBLEM 2023: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Information

NHTSA Campaign ID Number: 23V771000

Make Model Year
ENTEGRA EMBLEM 2023
Date Owners Notified Date Received by ODI Date Added to Database
2023-12-13 2023-11-16 2023-11-17

Manufacturers Involved: Jayco, Inc.

Manufacturer Campaign Number: Ford 23V-510

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Number Of Units Affected: 134

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 101

Summary

Jayco, Inc. "Jayco" is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector "SDLC" may interfere with the Controller Area Network "CAN" communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."

Consequence

An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.

Remedy

Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.