ENTEGRA EMBLEM 2023: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA Campaign ID Number: 23V771000
| Make | Model | Year |
|---|---|---|
| ENTEGRA | EMBLEM | 2023 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-12-13 | 2023-11-16 | 2023-11-17 |
Manufacturers Involved: Jayco, Inc.
Manufacturer Campaign Number: Ford 23V-510
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected: 134
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 101
Jayco, Inc. "Jayco" is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector "SDLC" may interfere with the Controller Area Network "CAN" communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
