E-ONE QUEST 2016: SUSPENSION:FRONT
NHTSA Campaign ID Number: 19V598000
| Make | Model | Year |
|---|---|---|
| E-ONE | QUEST | 2016 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-08-28 | 2019-08-14 | 2019-08-14 |
Production Dates: 2013-06-01 - 2019-09-30
Manufacturers Involved: E-One Incorporated
Component: SUSPENSION:FRONT
Potential Number Of Units Affected: 57
Report Initiator: MFR MFR Report
E-One Incorporated "E-One" is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
A loss of hydraulic steering assist can increase the risk of a crash.
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
