E-ONE QUEST 2013: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 14V217000
Make | Model | Year |
---|---|---|
E-ONE | QUEST | 2013 |
Date Owners Notified | Date Received by ODI | Date Added to Database |
2014-06-12 | 2014-04-18 | 2014-04-28 |
Production Dates: 2013-03-19 - 2014-04-15
Manufacturers Involved: E-One Incorporated
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 112
Report Initiator: MFR MFR Report
E-One Incorporated "E-One" is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module "VIM" part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.
The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
E-One will notify owners, and dealers will update the VIM software, free of charge. The recall began on June 12, 2014. Owners may contract E-One customer service at 1-800-627-5050.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.