E-ONE QUEST II 2020: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA Campaign ID Number: 20V752000
| Make | Model | Year |
|---|---|---|
| E-ONE | QUEST II | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2021-01-26 | 2020-12-04 | 2020-12-04 |
Manufacturers Involved: E-One Incorporated
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected: 195
Report Initiator: MFR MFR Report
E-One Incorporated "E-One" is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
