E-ONE QUEST II 2016: ELECTRICAL SYSTEM:STARTER ASSEMBLY

General Information

NHTSA Campaign ID Number: 19V730000

Make Model Year
E-ONE QUEST II 2016
Date Owners Notified Date Received by ODI Date Added to Database
2019-11-15 2019-10-14 2019-10-15

Production Dates: 2013-06-01 - 2019-09-20

Manufacturers Involved: E-One Incorporated

Component: ELECTRICAL SYSTEM:STARTER ASSEMBLY

Potential Number Of Units Affected: 1603

Report Initiator: MFR MFR Report

Summary

E-One Incorporated "E-One" is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.

Consequence

The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.

Remedy

E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.