E-ONE QUEST II 2015: STEERING
NHTSA Campaign ID Number: 17V540000
| Make | Model | Year |
|---|---|---|
| E-ONE | QUEST II | 2015 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2017-10-05 | 2017-08-31 | 2017-09-01 |
Production Dates: 2015-10-23 - 2015-10-23
Manufacturers Involved: E-One Incorporated
Component: STEERING
Potential Number Of Units Affected: 5
Report Initiator: MFR MFR Report
E-One Incorporated "E-One" is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
